Won55 takes the protection of your personal data seriously. This document clearly explains how we collect, use, store, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that form the foundation of won55's approach to protecting the privacy of every Malaysian player.
All data transmitted between your browser and won55's servers is protected by 256-bit SSL encryption — the same standard used by major Malaysian banks such as Maybank and CIMB. Your data is never transmitted in unencrypted form.
SSL 256-bit · TLS 1.3Won55 is fully compliant with the Malaysia Personal Data Protection Act 2010 (PDPA). We collect only what is necessary, store it securely, and never use it beyond the purposes you have consented to.
PDPA 2010 CompliantWon55 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not a business asset of ours.
Zero Data SellingWe practise the principle of "data minimisation" — only information that is strictly necessary to provide won55's services is collected. We do not collect excessive data that has no bearing on the operation of our platform.
Data MinimisationAs a won55 player, you have the full right to access, correct, download, or request deletion of your personal data at any time. We will never question any legitimate request you make regarding your personal data.
Full Right of AccessIn the event of a data breach that may affect your personal information, won55 is committed to notifying you and the relevant authorities within the timeframe required by Malaysian law.
72-Hour NotificationThis Privacy Policy ("Policy") describes the privacy practices of won55 ("we", "our platform") regarding information we collect from users ("you", "user") who access our website, mobile app, and all services provided by won55.
This policy is drawn up in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards. By using the won55 platform, you agree to the collection and use of information as described in this Policy.
Important Note: This Privacy Policy should be read together with Terms & Conditions won55. Together, both documents form the complete agreement between you and won55 regarding your use of the platform.
If you have any questions about how we handle your personal data, please contact our Data Protection Officer (DPO) by email at privacy@won55.ws.
Won55 collects various types of personal data depending on how you interact with our platform. Below is a full overview of the data we collect:
| Data Type | Example | Purpose |
|---|---|---|
| IP address | 192.168.x.x | Security & fraud detection |
| Device information | Phone model, OS, browser | Platform optimisation |
| Approximate location data | State / region | Legal compliance |
| Activity logs | Pages visited, session duration | Experience improvement |
| Cookie & pixels | Login sessions, preferences | Platform functionality & analytics |
Won55 uses your personal data only for legitimate purposes and those for which you have given consent. Our use of data is as follows:
Won55 does not make any automated decisions that have a legal effect on you based solely on data processing. Any decision that affects your account will involve a review by our human team.
Won55 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, in certain limited circumstances, we may share your data with:
We share necessary data with service providers that work alongside won55 to operate the platform, including:
All of these service providers are bound by strict confidentiality agreements and are not permitted to use your data for any purpose other than those specified.
Won55 may disclose your personal data if required by Malaysian law, court order, or a legitimate regulatory authority — including for anti-money laundering (AML) and counter-terrorism financing (CFT) purposes.
Won55 will never disclose your personal data in response to requests that are unlawful or not supported by a court order or applicable Malaysian law.
Won55 retains your personal data only for as long as is necessary for the purposes set out in this Policy or as required by Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Service operations |
| Financial transaction records | 7 years after the transaction | Malaysia tax reporting & AML requirements |
| KYC/verification documents | 5 years after account closure | Malaysia AMLA Compliance |
| Support communication logs | 3 years | Dispute resolution |
| Technical data & logs | 13 months | Security & analytics |
| Non-essential cookie data | 13 months or until deleted | Platform functionality |
Once the retention period has lapsed, your personal data will be securely deleted or anonymised in accordance with industry-standard procedures.
Won55 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, alteration, disclosure, or destruction:
SSL/TLS 256-bit for data in transit. AES-256 for data stored in the database.
The "least privilege" principle — only staff who require access to specific data are permitted to view it.
24/7 threat detection system that monitors suspicious activity in real time.
Regular backups at licensed data centres with multi-layered physical and digital security.
While won55 takes all reasonable steps to protect your data, no system is 100% secure against every threat. We encourage you to take your own precautions as well, such as using a strong password and enabling two-factor authentication (2FA).
Won55 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
You can manage your cookie settings at any time through your won55 account settings or via your browser settings. Disabling essential cookies may affect platform functionality.
Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by won55:
To exercise any of the rights above, please contact us by email at privacy@won55.ws including your account number and request details. We will process your request within 30 working days.
The won55 platform is inappropriate and not permitted for individuals under the age of 18. We do not knowingly collect any personal data from children or minors.
If we discover that a child's personal data has been collected inadvertently, we will take immediate steps to delete the data and close the account involved. Parents or guardians who suspect an account has been created in a child's name should contact us immediately at privacy@won55.ws.
In some cases, your personal data may be transferred to, stored on, or processed by servers located outside Malaysia — particularly in connection with our international game providers such as Evolution Gaming, Pragmatic Play, and PG Soft.
Any such data transfer will only take place once we are satisfied that:
Won55 ensures that all third-party service providers who may receive your data comply with appropriate data protection standards, regardless of their location.
The won55 platform may contain links or integrations to third-party services such as payment providers (Touch 'n Go, GrabPay, Maybank2u, CIMB Clicks) and game providers. This Privacy Policy does not cover the privacy practices of those third-party platforms.
We recommend that you read the privacy policy of any third party you interact with through the won55 platform. won55 is not responsible for the privacy practices or content of those third-party platforms.
Won55 reserves the right to update or amend this Privacy Policy at any time in line with changes to law, technology, or our business practices. We will notify you of any material changes via:
Your continued use of the won55 platform after any changes take effect will be deemed acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the won55 Data Protection Officer (DPO):